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PRIVACY POLICY WEBSITE

as of 17-08-2018

This is the Privacy Policy of Broekman Logistics, registered with the Chamber of Commerce as Broekman Group BV under number 24099628, located at Waalhaven Z.Z. 21, 3089 JH Rotterdam, and its subsidiaries (hereinafter referred to as “Broekman Logistics,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, share, and protect data in relation to our website https://www.broekmanlogistics.com (the “Website”). The processing of personal data is carried out in accordance with the General Data Protection Regulation and the national legislation that further specifies it.

Our Privacy Policy applies to all visitors, users, and others who access the Website (“Users”).

What data do we collect?

We collect the following data when you provide it to us, for example, when you fill out the contact form:

  1. Name;
  2. Company name;
  3. Phone number;
  4. Email address;
  5. Communication between Broekman Logistics and you (we may send you service-related emails).

In addition, by using our website, you agree that we collect the following data.

Logfile information

We collect information that your browser sends when you visit our Website. This log file may contain information such as your IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, your location data if you share it, the time you spend on these pages, and other statistics.

We do not collect standard IP addresses and do not use them to identify you as an individual. We will not compare the non-identifiable data with other data available to us to determine your identity.

Analytical services

We use third-party analytical services to measure our Website’s traffic and trends. These tools collect information sent by your computer or other devices to our Website. This includes the web pages you visit, add-ons we use, and the functionalities of our website that you use. These tools use ‘cookies,’ simple text files stored on your hard drive or in your computer’s memory. Cookies cannot damage your computer or the files on your computer. Cookies anonymously collect information about your login information and log behavior. We cannot personally identify you. You can easily delete these cookies from your computer by removing them from the ‘Cookies’ folder. You can also set your browser to not automatically allow cookies. Google Analytics installs a permanent cookie on your web browser but cannot personally identify you. The cookie can only be used by Google. Google’s authority to use and share information is limited by the ‘Google Analytics Terms of Use’ and the ‘Google Privacy Policy.’ You can prevent Google Analytics from recognizing you by disabling cookies.

Google: The Google AdWords remarketing service is provided by Google Inc. You can opt out of Google Analytics for Display Advertising by visiting the Google Ads Settings page: http://www.google.com/settings/ads. Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. The Analytics Opt-out Browser Add-on provides visitors with the option to prevent their data from being collected and used by Google Analytics. For more information on Google’s privacy policy, you can visit the following page: http://www.google.com/intl/en/policies/privacy/.

Other services (see below) that we use collect data on the behavior of visitors to our website. This information cannot be linked to an individual and only provides insight into the quality of our website and services. We use this information to optimize our website and services.

Google Analytics: Analyzes your visit to our website. Provides statistical data that cannot be linked to any individual;

Hotjar: Analyzes your visit to our website. Provides statistical data that cannot be linked to any individual;

LeadForensics: Analyzes your visit to our website. Provides statistical data that cannot be linked to any individual;

 How do we use this information?

  • We use all the information we collect to support and improve our Website by:
  • Improving and testing the effectiveness of the website and services;
  • Mapping statistics, such as the total number of visitors and traffic on the website;
  • Resolving or diagnosing technical issues;
  • Testing or developing new products and features;
  • Customizing, optimizing, and targeted delivery of information based on visitor profiles and business categories;
  • Engaging in contact for (potential) customer relationships.

Communication

We may use the information you provide to contact you with newsletters or for marketing and promotional purposes that may be of interest to you. You can opt-out of this communication by contacting us at [email protected] with the subject “Unsubscribe from promotional purposes.”

How is this information shared?

We will not rent or sell your (personal) data to third parties. However, we may share non-identifiable data, for the purpose of our legitimate interests, with third parties to the extent that this is not in violation of the General Data Protection Regulation, to make use of the services of these third parties, without prejudice to the responsibility of these third parties and us to handle this data responsibly. We may also share (personal) data available to us on the order of a competent government authority.

We are not responsible for data stolen/copied or otherwise obtained by third parties without our permission due to a breach or legal violation, notwithstanding our responsibility to take adequate measures to prevent this.

Change of control

When Broekman Logistics, or a part thereof, is sold, transferred, or one of our assets ends up with another organization (for example, as a result of a merger, acquisition, bankruptcy, dissolution, or liquidation), data collected via the Website may fall under the sold or transferred assets. The buyer or recipient must comply with the agreements in this Privacy Policy.

Legal request and prevention of damage

Based on a legal request, we are entitled to grant access to our available information and to retain and/or share it (such as a search warrant, court order, or subpoena). We are also entitled to retain and/or share your information when we believe it is necessary to detect, prevent, and address fraud or other illegal activities and to protect us, you, and others. Information we receive about you may be accessed, processed, and retained for an extended period when necessary due to a legal request or obligation, an investigation into our terms, policies, or to prevent damage in any other way.

Security and safety

Broekman Logistics has implemented appropriate technical and organizational measures to secure your data against loss or any form of unlawful processing. We use security measures to ensure that information is secured via the Website. However, Broekman Logistics cannot ensure that the information on the Website will not be accessed, disclosed, altered, or destroyed. You are always responsible for managing the emails between you and Broekman Logistics. We are not responsible for the functionality, privacy, or security measures of any other organization.

The use of the website and the information exchanged, collected, and analyzed therein is encrypted with an SSL certificate. You can recognize this by the padlock and green letters in the URL bar.

International transfer

Collected data and statistics may be transferred and maintained by the aforementioned third parties on computers and/or servers located outside the Netherlands, where data protection laws may differ. This concerns non-identifiable data.

Retention period

In accordance with the law, Broekman Logistics does not retain personal data longer than necessary for the purposes for which it was collected or processed, without prejudice to our responsibility for and obligations to maintain proper administration and data policies.

Right to Access, Modification, Objection, and Erasure

If you want access to your data or if you want to modify or delete your data, for example, if it is incorrect, irrelevant, or incomplete, you can request this by sending an email to [email protected], stating “Request regarding personal data.” You also have the right to lodge a complaint with the Dutch supervisory authority responsible for the protection of personal data, namely the Dutch Data Protection Authority.

Information from abroad

Legislation abroad may differ from Dutch legislation regarding data. The General Data Protection Regulation, applicable throughout the European Union, is not specific on all privacy-related matters. Legislation and jurisprudence vary by country, for example, regarding who is considered a minor. Dutch legislation applies to the use of our website and services. The assessment of data collection and processing will always be based on Dutch law.

Changes

Broekman Logistics may adjust or update this Privacy Policy from time to time. Therefore, it is advised to regularly consult this Privacy Policy. Changes to this Privacy Policy come into effect at the time they are published on this page. Additionally, this Privacy Policy is continuously updated to comply with changes in laws and other requirements and obligations.

Contact

If you have any questions about this Privacy Policy, you can contact Broekman Logistics by sending an email to [email protected], stating “Question regarding Privacy Policy.”