We are seeking a proactive Executive – Customer Support & Pricing for our Hyderabad branch (South Region), who excels in a dynamic logistics environment and plays a key role in supporting sales activities, managing pricing, and ensuring smooth coordination across air freight operations.
As an Executive – Customer Support & Pricing – Air/Sea Freight, you play a key support role in strengthening the commercial and operational effectiveness of the air/sea freight product within your location. Working closely with Pricing, Operations, and Sales teams, you contribute to aligned pricing strategies, smooth operational coordination, and consistent service delivery in line with organizational objectives related to profitability, compliance, and customer satisfaction.
You support the dynamic air/sea freight environment by assisting in day-to-day pricing activities, market rate analysis, and coordination of export and import operations. With a strong understanding of carrier networks, handling agents, customs processes, and global partners, you help ensure capacity availability, cost competitiveness, and timely execution of shipments.
A core responsibility of your role is to assist in the preparation, evaluation, and implementation of pricing and operational inputs for your PMC. You work closely with the Operations Manager and Branch Manager to support tenders and sales opportunities by providing accurate pricing data, feasibility checks, operational coordination, and basic risk assessments across the air/sea freight portfolio. Your role helps bridge commercial intent with operational reality, enabling the team to offer solutions that are both competitive and executable.
At Broekman Logistics, success is driven by strong collaboration between Operations and Sales. As part of this integrated structure, the Customer Support & Pricing function works hand in hand with Sales Managers and Operations teams from the early stages of an opportunity through to shipment execution. This collaborative approach ensures customers receive well-structured, competitively priced solutions supported by reliable operations and a unified team committed to delivering high service standards.
As an Executive – Customer Support & Pricing, you play a critical role in supporting the commercial success of air/sea freight operations by combining strong analytical skills with a clear understanding of pricing dynamics and operational realities. You are responsible for preparing competitive and accurate air/sea freight quotations, supporting margin optimization, and ensuring pricing aligns with market trends, carrier agreements, and customer requirements.
You work closely with sales, operations, and carrier management teams to ensure timely rate sourcing, smooth coordination, and effective execution. Your understanding of how pricing decisions impact day-to-day operations enables you to contribute meaningfully to service quality, cost control, and customer satisfaction. In a fast-paced environment, you are detail-oriented, responsive, and solutions-driven, ensuring every quote and pricing decision adds value to both the customer and the organization.
In this role, you bring:
• A bachelor’s degree in Logistics, Supply Chain Management, Business, or a related discipline.
• Hands-on experience in air/sea freight pricing and sales support activities, including rate coordination, quotation preparation, and margin analysis.
• Strong written and verbal communication skills, with the ability to collaborate effectively with sales, operations, and external partners.
• A proactive mindset with the ability to manage multiple priorities, meet deadlines, and support commercial objectives.
• Working knowledge of air/sea freight pricing structures, carrier tariffs, documentation requirements, compliance standards, and logistics systems such as TMS, CRM, or similar tools.
Broekman Logistics India is a comprehensive supply chain logistics provider, offering air, ocean, road, and rail services, along with warehousing and distribution. In the rapidly evolving world of transportation and logistics, both to and from India, as well as within the country, Broekman Logistics remains focused on delivering services that meet the demands of the market. With strategic expansion, Broekman Logistics India now operates 18 offices across the country, covering all major ports and international airports.
Broekman Logistics has a dedicated operations structure in India, organized across Product Market Combinations (PMCs) and regions. As part of this setup, you will play a pivotal role in driving both pricing excellence and operational efficiency. Our air freight activities support key PMCs such as Chemicals, Machinery & Spare Parts, Manufacturing, and General Cargo.
We are currently seeking an Executive – Customer Support & Pricing for our Hyderabad Branch in the South Region. At Broekman Logistics, we place strong emphasis on thoughtful planning, pricing accuracy, and seamless coordination with internal teams and external stakeholders. We do not support rushed or purely transactional approaches. Instead, our focus is on delivering reliable pricing support, maintaining operational excellence, and fostering long-term, trust-based relationships with customers and partners.
An international job with extensive customer contact, sales based on substance, and a professional team to conquer the market with.
Furthermore, we offer you:
• A competitive salary.
• All statutory benefits as per market standards.
• Fuel allowance for official travel purpose.
As well as other aspects that make your work easier, such as a phone, laptop, etc.
