Assistant Manager Operations – Air Freight – Delhi

As an Assistant Manager Operations – Air Freight, you will work closely with the Operations Manager and Branch Manager to drive operational excellence within your assigned region. You play a key role in ensuring that air freight operations run smoothly, efficiently, and in full alignment with organizational goals—including service quality, cost control, compliance, and customer satisfaction. You act as a central operational contact for both internal teams and customers, ensuring that every shipment receives the right level of attention and execution.

You’re someone who understands the fast-paced nature of air freight and thrives in an environment where every minute counts. You know how to coordinate effectively with carriers, handling agents, customs teams, and other partners to maintain a seamless flow of export and import operations. Whether it’s managing capacity challenges, monitoring urgent movements, or troubleshooting operational issues, you’re always thinking one step ahead.
In this role, you will also contribute to developing and implementing operational plans for your own PMC, ensuring alignment with broader business objectives. Depending on the requirements, you’ll collaborate with the Operations Manager and Branch Manager to support tender processes by providing operational insights, feasibility assessments, cost inputs, and risk evaluations across all air freight services.

A unique aspect of Broekman Logistics is the strong alignment between Operations and Sales. Operational leaders such as Assistant Managers, Operations Managers, and Sales Managers work closely together within the same organizational structure, ensuring customers receive the best possible solutions with a unified approach. From the moment an opportunity arises to the time the first shipment is successfully executed, the team works collectively and shares responsibility for delivering excellence.

As an Assistant Manager Operations – Air Freight, you’re driven by efficiency, precision, and the thrill of keeping cargo moving seamlessly across global networks. You thrive in a fast-paced operational environment, build strong relationships with carriers and partners, and know exactly how to align people, processes, and performance to deliver exceptional service.
You’re hands-on, solutions-oriented, and confident in coordinating with key stakeholders to ensure smooth end-to-end air freight operations.

In addition, you bring:
•    A Bachelor’s degree in Logistics, Supply Chain, Business, or a related field.
•    Demonstrated success in managing air freight operations, from planning and coordination to on-time execution and problem resolution.
•    Strong communication and interpersonal skills—both written and verbal—with the ability to collaborate across teams and manage external partners effectively.
•    Proven leadership qualities, strategic thinking, and the ability to guide and support operational teams.
•    Solid working knowledge of air freight processes, documentation, compliance requirements, and operational systems (TMS, CRM, or related logistics tools).

Broekman Logistics India is a comprehensive supply chain logistics provider, offering air, ocean, road, and rail services, along with warehousing and distribution. In the rapidly evolving world of transportation and logistics, both to and from India, as well as within the country, Broekman Logistics remains focused on delivering services that meet the demands of the market. With strategic expansion, Broekman Logistics India now operates 18 offices across the country, covering all major ports and international airports.

Broekman Logistics has a dedicated operations team in India, organized across Product Market Combinations (PMCs) and regions, where you will play a key role in ensuring smooth and efficient service delivery. Our operations focus on the following PMCs: Chemicals, Machinery & Spare Parts, Manufacturing, and General Cargo.
We are now looking for an Assistant Manager Operations – Air Freight for our Delhi Branch in Region North. At Broekman Logistics, we prioritize operational excellence, proactive coordination, and strong stakeholder communication. We do not believe in rushed processes or transactional working styles. Instead, we emphasize quality execution, attention to detail, and building long-term trust with customers and partners.